Owners & Trainers

Ayr Racecourse is committed to providing a superior level of customer service to Owners and Trainers.


Ayr Racecourse is an ROA Gold Standard Award winner 


Race Planning

In conjunction with the BHA we aim to provide competitive racing, according to the needs of the majority of Owners, Trainers and horse population. We support this by staging 'feature' racedays, with attractive levels of prize money and higher rated races.

The Going

Trainers receive going reports at entry and declaration stages by telephone, fax, e-mail and/or text message.

For up to date information on the Going and the forecast for any fixture, please contact the Clerk of the Course/Head Groundsman, Graeme Anderson, on 07768 651261.

An on-going programme of capital investment and modern equipment purchases ensures the best possible racing surface for all horses.

Customer Raceday Experience

Complimentary Lunch
Ayr is renowned throughout the UK and beyond for the hospitality it provides Owners and Trainers.  We strive to ensure the best possible raceday experience for Owners visiting the course with runners, and in recognition of this were awarded an RCA Showcase Owners' Experience Award honouring the care and attention afforded.

Each Owner with a runner visiting Ayr receives four complimentary 2 course buffet lunches, with wine, with each Trainer receiving two.  Lunch is either served in our Award winning 4* Western House Hotel on site, or within a prime Hospitality facility. Additional lunch guests are welcome, subject to availability, at a cost of £40 + VAT per person, and £10 + VAT for under 16s.

Owners & Trainers Bar
We have a dedicated and clearly signposted Owners and Trainers Bar, located in the main stand opposite the Winners Enclosure overlooking the parade ring, where a designated racecourse representative looks after the needs of Owners and Trainers.

The bar is of good size, tastefully furnished, offers complimentary tea/coffee, a range of refreshments for purchase, and large plasma screens for viewing races and tote Betting Shop.

Entry Badge Allocation & PASS
Please register at the O&T desk in Western House Hotel.  Single and joint Owners are entitled to 6 complimentary entry badges; syndicate owners are entitled to 8, while trainers are entitled to 2. ROA badge holders who do not have a runner on the day will receive one complimentary badge for the club enclosure. 

To enable us to provide you and your guests with the best experience when your horse runs with us, we have introduced the Privilege Access Swipe System (PASS).  You should use your bronze PASS card at the Owners entrance to obtain your Owners and guest badges required to gain access to the special facilities for Owners with a runner on the day.

There is an online concierge service available via https://www.rcapass.com, through which you will be able to log in at any time to discover information about special arrangements regarding individual racedays. From 2pm on the day of declarations you will also be able to check your allocation of tickets and pre-assign tickets to your guests.  If you do not wish to pre-assign tickets via this service, your full allocation will be available to collect at the entrance.   If you do not already have your log in details for this service, please contact the PASS Helpdesk – pass@weatherbys.co.uk

Directions/Parking - SAT NAV KA8 0JE or KA8 0HA
Ayr Racecourse is situated a mile from the centre of Ayr and The Western House Hotel Reception is reached by proceeding past the main racecourse entrance on Whitletts Road (passing a Tesco Store and McDonalds Restaurant). Turn left at the next set of traffic lights onto Craigie Road. The Western House Hotel entrance is situated 200 yards on the left where parking is available for you.



 

The Racing
We provide a designated signposted area on the main Stand, close to the Parade Ring, to allow Owners and Trainers the best possible viewing position during Racing.

Following each race, our dedicated Owners and Trainers Liaison ensures that every win is most definitely one to be celebrated and remembered.

Connections and guests are invited, along with representatives of the Race Sponsor, to a private area to toast their winner with Champagne and Canapes, and to relive the victory, as many times as they wish, via USB Flash Drive. A copy of the Flash Drive, along with a framed photograph of the moment of victory, are also presented to our winning Owners as a lasting memory.

Equine Care
Ayr Racecourse is committed to the care of all our equine competitors. We have:

  • A post-race endoscope facility
  • A post-race horse monitor - to spot signs of distress or injury & to action remedial steps
  • Treatment boxes furnished to a high standard
  • A quality panel of veterinary surgeons and back-up team Customer

Comment Cards are available from our Owners and Trainers Bar - we welcome your feedback.

Need to know the going/weather? looking for accommodation or need to contact Owners & Trainers in advance for Badge/Lunch Bookings
With many years experience as a Racehorse owner, I am constantly impressed with the effort and expediency with which the team at Ayr work to ensure that the race track is produced to the highest standard possible. Welfare of horses and jockeys is obviously paramount in their priorities. This, coupled with first class hospitality, is why we remain long-standing Sponsors and supporters of Ayr.
Ronnie Bartlett, Chairman, Albert Bartlett