Owners & Trainers

Ayr Racecourse is committed to providing a superior level of customer service to Owners and Trainers.

 


We are delighted to be able to welcome owners back to Western House Hotel for our award winning owners and trainers buffet prior to watching your horse run.

To ensure that all of the appropriate arrangements are in place, you must provide us with the details of those who will be attending. Badges for you and your guests should be booked via the PASS system. Please visit www.RCAPASS.com by no later than 4pm on the day before the race meeting to provide the required details for attendance. A simple step-by step guide to using the system is available from the RCA Website. If you do not have access to the PASS System or need any assistance in its use, please contact the PASS Helpdesk on 01933 270333 or pass@weatherbys.co.uk.

Entry Badge Allocation

 

  • Single and Joint Owners are entitled to six complimentary O&T Badges.
  • Syndicates are entitled to eight complimentary O&T badges.
  • Additional tickets can be purchased subject to availability on the day. To request additional badges please contact Jim McLellan on tel no 07856272552 or email jmaclellan@westernhousehotel.co.uk after 4:30 the day before the fixture.

 

Complimentary Lunch & On Course Facilities

 

  • We are delighted to offer all owners with a runner on the day four complimentary buffet lunch vouchers and trainers two complimentary buffet lunch vouchers usually in the beautiful Cathedral Ballroom in Western House Hotel.
  • Lunch vouchers will be issued on arrival and should be presented when entering the restaurant.
  • Please note that lunch vouchers are only valid if your horse or horses are declared to run and Owners are entitled to a maximum of 4 complimentary vouchers regardless of the number of runners declared to run on the day.
  • There will be a dedicated Owners and Trainers area in the Owners Club Lounge located directly opposite the winners enclosure section on the first floor Parade Ring in the Princess Royal Building.
  • The Owners Club is available from gates opening until one hour after the last race.
  • The Owners Club provides a bar and light snack facilities and complimentary tea and coffee is available throughout the day.

 

 


PRE-RACEDAY
To avoid delays please follow the below:

  • Register all attendees through the PASS system and submit the names of the individual(s) who will attend the racecourse by 4pm the day before racing
  • Please do not register multiple guest attendees in the same name
  • For Sat Nav purposes our post code KA8 0HA.

 

ON RACEDAY

  • Ayr Racecourse is situated a mile from the centre of Ayr and the O&T/Western House Hotel Car Park is reached by proceeding past the main racecourse entrance on Whitletts Road passing a Tesco store and McDonalds Restaurant. Turn left at the next set of traffic lights onto Craigie Road. The Western House Hotel entrance is situated 200 yards on the left and you should make your way up and round past the fountain and park in front of the courtyard buildings. Check in will be at the Desk in the fireplace in the hotel lounge and owners will be allocated their badges.
  • You will be shown to your table within the Ballroom where one complimentary drink will be served/


There will be a Tote facility and bookmakers on site.

We look forward to welcoming you to Ayr Racecourse but if you require any additional information please contact us on 01292 264179 during office hours or email info@ayr-racecourse.co.uk


THE RACING


We provide a designated signposted area on the main Stand, close to the Parade Ring, to allow Owners and Trainers the best possible viewing position during Racing.

Following each race, our dedicated Owners and Trainers Liaison ensures that every win is most definitely one to be celebrated and remembered.

Connections and guests are invited, along with representatives of the Race Sponsor, to a private area to toast their winner with Champagne and Canapes, and to relive the victory, via USB Flash Drive. A copy of the Flash Drive, along with a framed photograph of the moment of victory, are also presented to our winning Owners as a lasting memory.

EQUINE CARE
Ayr Racecourse is committed to the care of all our equine competitors. We have:

  • A post-race endoscope facility
  • A post-race horse monitor - to spot signs of distress or injury & to action remedial steps
  • Treatment boxes furnished to a high standard
  • A quality panel of veterinary surgeons and back-up team Customer

Comment Cards are available from our Owners and Trainers Bar - we welcome your feedback.

 

Need to know the going/weather? looking for accommodation or need to contact Owners & Trainers in advance for Badge/Lunch Bookings
With many years experience as a Racehorse owner, I am constantly impressed with the effort and expediency with which the team at Ayr work to ensure that the race track is produced to the highest standard possible. Welfare of horses and jockeys is obviously paramount in their priorities. This, coupled with first class hospitality, is why we remain long-standing Sponsors and supporters of Ayr.
Ronnie Bartlett, Chairman, Albert Bartlett