- Races & Tickets
- Owners & Trainers
- Conferences & Events
- Gift Vouchers
During the course of the 2021 Season here at Ayr there may be some changes to how things are done, keeping in line with Scottish Government guidelines. We know this is a challenging and ever-changing time, so here is a rundown of everything you need to know.
PLEASE NOTE: all tickets must be booked in advance.
See our Code of Conduct for guidance before you visit.
During the ever changing situation, to provide reassurance when booking, any customer who purchases a ticket for a future fixture will be entitled to either a transfer or obtain a full refund in the event it is cancelled. If a customer is required by law to be in self isolation at the time of the event and can provide the relevant proof, they will also be entitled to a transfer or refund. Please note that Ayr Racecourse also reserves the right to transfer, refund or upgrade you at any point based on any specific capacity restrictions and zoning protocols.
Will I receive my tickets through the post?
To keep yourself and our staff safe, we have now moved to e-tickets, which means your tickets will automatically be sent to your e-mail prior to the Raceday.
Do I need to wear a face covering?
In line with Scottish Government’s latest guidelines, Face Masks are required to be worn indoors at all times unless eating or drinking.
Will there be bookmakers on site?
Bookmakers will be on site as normal, with the Tote, William Hill and various outside bookmakers to choose from.
Will bar and food outlets be open?
Yes, bar and food outlets will be open on course.
Can I buy food & drink with cash?
We strongly urge everyone to operate cashless whilst at the Racecourse, with card payment accepted throughout.
Where can I park?
Car parking is available to all as normal in the public car park between the Racecourse and Tesco.
When will the gates open?
Gates will open approximately 2 hours before the first race.
Will I get a refund if the event is cancelled?
Yes, if any customer who purchases a ticket for a future fixture will be entitled to either a transfer or obtain a full refund in the event it is cancelled.
Do I get a refund if I have to self-isolate?
If a customer is required by law to be in self isolation at the time of the event and can provide the relevant proof, they will also be entitled to a transfer or refund.
Will Racecards be available?
Racecards will be available digitally, rather than the usual hard copies available on Course, except for our feature racedays where physical racecards will be available to purchase.
Can I view the racing from the Trackside?
Yes, there will be access to the trackside for spectators to view the racing.
Are under 18s welcome?
Under 18s go free with a paying adult (child ticket must be added when booking). Please Note : We hold to right to ask for proof of age to gain entry.
Do I need to provide track and trace details?
Everyone will be contacted prior to the Raceday to gain track and trace details.
Can I view the Parade Ring?
Yes, you will be able to access the Parade Ring to watch the horses Parade.
Can I purchase a ticket on the day?
No, all tickets must be booked in advance either online or over the phone.
Do you offer concession tickets?
Yes, concession tickets are available for all our fixture except the Ayr Gold Cup & Scottish Grand National Saturdays. Concessions will receive £5 off full priced tickets, and can be booked online or over the phone.
Thank you so much for your support and co-operation. Stay alert and stay safe!